Refund policy

OLD GEEZER SOAP — RETURN & REFUND POLICY

Last updated: October 7, 2026

At Old Geezer Soap, we take pride in making quality, handcrafted soap. We want you to enjoy every bar you purchase, and if something isn’t right, we’ll do our best to make it right.

Returns

Because soap is a personal-use product, we generally do not accept returns. Once a bar has been shipped, we cannot resell it, even if it appears unopened or unused.

Exchanges and Replacements

If you’re unhappy with your purchase, please contact us at hello@oldgeezersoap.com.

We’ll review your concern and work with you to determine whether an exchange or replacement is appropriate.

Damaged, Incorrect, or Missing Items

Please inspect your order when it arrives. If something is damaged, incorrect, or missing, contact us as soon as possible.

Include your order number and, when applicable, photographs of the issue so we can resolve it promptly.

Refunds

Refunds are considered on a case-by-case basis and are generally reserved for situations where an exchange or replacement isn’t appropriate.

If a refund is approved, it will be issued to your original payment method. Processing times depend on your financial institution.

Front Porch Club Subscriptions

Front Porch Club subscriptions can be paused, skipped, or canceled through your subscription account.

Canceling a subscription does not automatically cancel or refund an order that has already been processed.

For details, please refer to our Purchase Options Cancellation Policy.

Contact Us

Old Geezer Soap
Email: hello@oldgeezersoap.com

We’ll treat you like a good neighbor. We just ask that you return the favor.